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Houses

Each property you own (or rent) is a first-class object in Maud. You add it once; documents file against it forever.

Adding a house

Click Add another house on the dashboard's Houses section. The address is the best name — your buyer's solicitor will reference it eventually, and a Boiler Service Certificate filed under "16 High St" reads more obviously than under "Mum's place".

Multi-property households are first-class. Have a holiday flat in Chatel? An investment property let to tenants? Each gets its own tile and its own completeness panel.

The quick setup (optional)

The first time you click into a new property, Maud offers a tiny wizard:

  1. Where is it? UK, France, or somewhere else. Everything after this branches on the answer — no Gas Safety Certificate questions for a French flat.
  2. Do you own it or rent it? Renters skip mortgage docs; owners see them.
  3. Freehold or leasehold? (UK only — the concept doesn't exist elsewhere.) Leaseholders see service-charge statements and the lease itself; freeholders don't.
  4. What kind of property? Detached, semi, terrace, flat for the UK; maison / appartement en copropriété / appartement individuel for France.
  5. What era? Pre-1900 / Victorian / interwar / post-war / modern. Pre-1980 properties see an asbestos slot at sale-time framing; modern (post-1980) sees an NHBC warranty slot. The rest are universal.

You can also flag features: solar panels, listed-building status, septic tank, woodburner, conservation area. Each unlocks the relevant slot in the schedule.

The wizard is opt-in. Skip it and the schedule shows everything; mark items not-applicable as you go.

Houses outside the UK

A France answer swaps the whole checklist for the French equivalents: titre de propriété instead of Land Registry title, taxe foncière / taxe d'habitation instead of Council Tax, DPE instead of EPC, assurance habitation, the diagnostic immobilier survey bundle, copropriété charges + AGM minutes, and constat amiable incident reports. The AI also learns the property's country, so a forwarded taxe foncière PDF files as a property document instead of getting lost.

Somewhere else keeps the checklist deliberately generic — deeds, insurance, utility records, maintenance history — and skips the UK-specific questions entirely.

The completeness panel

Each property's Checklist tab shows what good documentation looks like. As of right now, the schedule covers:

  • Title deeds / Land Registry title — owners only
  • Mortgage statement — owners only
  • Lease + service charges — leaseholders only
  • Buildings insurance schedule
  • EPC — needed when selling or letting
  • Gas Safety (CP12) — annual; suppressed for off-grid / oil heating
  • Electrical EICR — five-yearly; required for rentals
  • Building Regulations completion certificates
  • Boiler service history + boiler installation cert / Benchmark / warranty
  • Council tax bill
  • Recent utility bills
  • Survey from purchase (homebuyer / structural)
  • FENSA / window certificates — anything since April 2002
  • Planning permissions — for any extension or alteration
  • Damp-proof / treatment guarantees
  • NHBC warranty — modern (post-1980) builds only
  • Asbestos info — pre-1980 owners, framed as "needed when selling"
  • Solar PV pack, septic tank compliance, listed-building consents — only if the relevant fact is set

Each missing item has a Why & how expander explaining why it matters and exactly where to get a copy if you've lost yours (Land Registry £3, FENSA £25, council planning portal free, etc.).

The headline percentage at the top is the share of applicable items you have on file. Mark items not-applicable to remove them from the denominator.

The two tabs

The property page has two tabs:

  • Checklist (default) — the schedule + completeness panel above. Shows what good documentation looks like, what you have, and what's still to gather. The property profile wizard CTA appears here if you haven't filled it in.
  • All documents — every document you've filed against this property. A row of tag filter chips appears above the list when any of the docs are tagged; click chips to narrow down (multiple selected chips combine — a doc must carry every selected tag to show).

Checklist is the default because the orienting question on a property page is "what should I have, where am I" — the file list is one click away as the supporting reference. The Checklist works whether you're starting from scratch or three years in and just need to know what's missing for the sale pack.

Adding documents to a property

The All documents tab has a drag-and-drop zone at the top: drop files (or click to pick them) and they're filed straight onto this property. You don't need to confirm each one — the document is born attached to this house, and the AI's other guesses (document type, dates, provider, tags) are applied as-is. If you want to tweak any of those, click Review on the row once the file's landed.

This is the fast path when you already know where a document belongs. Use it for paperwork you've just received in the post, scans from your phone, or anything where the global Upload page would feel like overkill.

Auto-filing

When you upload a property document — or when Maud finds one in your inbox via Gmail Triage — and it isn't immediately tied to a specific house, the dashboard shows an N home documents not yet filed prompt. Click Auto-file now to have Maud match each document to a property by address tokens. If it can't tell, the document stays in the unassigned bucket for you to file manually.

Renaming or removing a property

The kebab (⋮) menu next to the property name on its profile page exposes both actions.

Rename turns the heading into an editable input. Save commits the change; Cancel reverts. Names are unique across houses (or across vehicles) within a household — try to reuse a name that's already in use and you'll get a friendly error rather than a crash.

Delete prompts for confirmation, then removes the property. Documents previously linked to it are not lost — they're unlinked and land in the Home topic's unassigned bucket where you can re-file them or delete them individually. The same kebab menu lives on vehicle profile pages — and on each person's page: people can be renamed and deleted too. Deleting a person re-files their documents under you (the account holder); the account holder themselves, and anyone who can sign in, can't be deleted.

Combining duplicate properties

Sometimes Gmail Triage creates two separate properties for the same real-world place — one document mentions it as Kingsmere, another as 16 High Street, and the system can't tell they're the same. To consolidate them, open the duplicate's profile page, click the kebab menu, and pick Same as another property…. A small dialog asks which existing property this is the same as, and which name to keep (the current name, the other one's, or a fresh combined name like Kingsmere, 16 High Street). All documents move to the surviving property and the duplicate is deleted.